Our People and Our Service
Why do people choose Ceryx? In the end, it comes down to service.
We know that every customer has different requirements, and we put
in the time and energy to understand exactly what you need - and
our highly skilled resources ensure that you get it. We go far beyond
basic support to solve your messaging issues - we know that a successful
rollout means happy end users. Whether you require second level support,
additional development or help integrating advanced security like
email encryption, our resources go above and beyond the call of duty.
Led by industry visionary and sought-after messaging expert Gus
Harsfai, the Ceryx team is highly specialized having earned
the coveted Microsoft Gold Certification in Advanced Infrastructure
Solutions. The Ceryx team has been recognized as an industry leading
Gold Certified Partner with more than eight competencies in messaging
related technologies. The team includes highly skilled resources
focused on research and development and customer support, with
significant experience managing messaging solutions dating back
to the early 1990's.
"After Longo's had made the decision to migrate from
GroupWise to Exchange we worked closely with the team from Ceryx
who managed the migration to GroupWise with minimal impact on our
users and minimal effort on the part of our IT Team."
John Charleson, Director of I.T., Longo's
"Ceryx's 24/7 support team is the best I've ever
encountered. Their whole team is very knowledgeable and responsive;
they are email experts."
- Mark Bradford Bennett, Operations Manager,
Mark Burnett Productions
"We had a customer call in who wanted to know how
to integrate Gmail into her Exchange mailbox. Now, we don't really
support Gmail, but it was part of how she wanted to manage her messaging,
so when she called in, I helped her figure it out."
- Ceryx Support Representative
"The thing I would say about Ceryx is that they love
solving problems - and not only do they solve them, but they are
proactive about anticipating any possible future issues. When a company
is excited about taking on the toughest challenges and solving them
- that's great service."
- Yen Lee, CEO, SearchSpark
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